”At John Lewis we’ve always been passionate about providing our customers with the very best service, and offering free phone charging in our shops is one of our ways of enhancing customer experience. We’ve seen great feedback from customers on social media, so we’re thrilled that this addition to our shops has been a success.”
John Lewis, Manager of Policy & Control
Fördelarna med ChargeBox i butik
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At Fenwick we are focused on providing outstanding customer service and a great in-store shopping experience. Providing free charging via our ChargeBox’s is one way we deliver this. Since we installed the stations the feedback from customers has been fantastic as a charged battery enables them to stay connected with loved ones and allows them to enjoy an omni channel shopping experience. This enables them to shop for longer and to make informed purchasing decisions. Our ChargeBox’s definitely enhance the shopping experience and are very popular amongst our customers. We would highly recommend this service.
Head of Shopping Centre Asset Management
The ChargeBox system offers a convenient and safe way for consumers to recharge their phones whilst continuing to shop. It is the latest initiative we are delivering at our shopping centres and parks to further improve the shopper experience.
- Increase footfall and dwell time
- Remote fault and usage monitoring
- Reduce ”low battery anxiety”
- Opportunity for promotions via LCD display panel.